About my experience: I started my hospitality career in 2006 working at a select service Hampton Inn in Littleton NH. It was during this time that I assisted in every department and held many positions including, Front Office, Sales, AGM and eventually General Manager of a nearby Choice property. I have since worked with many brands to include Hilton, Choice, Hyatt, Marriott, IHG and Best Western along with Independent properties. My experience has been in several markets to include small destination locations from the White Mountains of NH, Green Mountains of VT/Burlington VT and larger markets such as San Antonio TX. Currently, overseeing revenue management for properties located as south as Texas and as west as California and everywhere in between.
How I would describe my management style: I enjoy working collaboratively to identify areas of opportunity within both the hotel itself and the market. I bring a strong sales approach to revenue management as I find tremendous value in prospecting and understanding the local and national accounts in each market as this strongly influences revenue strategies. I understand the importance of tracking results and how more than ever, in this industry, we must be proactive versus reactive and be prepared to change strategies regularly for optimal results.
Why do business with me? With many years in both operations and sales experience in the industry I have achieved not only the best practice of selling the right product at the right price at the right time, however I also consider operational and labor expenses and how it all impacts the bottom line and success of the hotel. I not only consider price changes in the market however sales strategies to be a leader in the comp set.
Connect with me on LinkedIn: https://www.linkedin.com/in/brandy-smith
Food: Mexican (I lived in San Antonio and know the good stuff!)
Hobby: Hiking, Spending time with family, Puzzles, Disney Parks,
Artist: So many…. I enjoy everything rock, country and jazz. However, when I need to just relax nothing beats Claude Debussy’s Clair de lune
TV Show: Boardwalk Empire- Love the prohibition era
Place: Disney World, Universal Studios and any Ocean. I enjoy travel of all kind and can find the beauty in any destination
College/Degree: Medical Transcription (completely different…. I know) Pre Hotel Days at a local community college. All my other certifications came from hotel brands. Hilton OnQ R&I & GRO Certified, Hyatt GM Certified, IHG RM Certified, Choice GM Certified, Marriott One Yield Certified